Course Number
2120
Price (Shown in U.S. Dollars)
65.00
Overview
This is the Texas Commission on Law Enforcement (TCOLE) mandated Crisis Communications for Emergency Telecommunicators #2120 online training course offered for Texas Telecommunicators.
The Crisis Communications course is designed to provide additional information required to become a more proficient emergency telecommunicator. This course is one of the required courses for obtaining an Intermediate Certificate.
Today, approximately 85% of the U.S. is covered by a 9-1-1 system. It is estimated that 99% of the adults living in these covered regions are aware that they should dial “9-1-1” in the event of a crisis situation or medical emergency. Emergency telecommunicators (also referred to as “dispatchers”) are experiencing an ever-increasing volume of calls and many of those calls involving some type of critical incident. Various factors such as a rise in domestic violence and other troubling issues, “post 9/11”, higher public expectations, and more have caused this increase.
Please note, the entire course (including any applicable course parts), final exam(s), and course evaluation(s) must be completed in order to receive twenty-four (24) hours of course credit.
TCOLE Reporting
OSS Academy® typically reports 4 to 5 times each week [excluding U.S. Federal holidays]. We report your credit directly through TCLEDDS to the Texas Commission on Law Enforcement [TCOLE]. You should have already provided your full and correct name, TCOLE PID number, and other important information when registering for your account. If not, once logged in, go to Edit Profile to update your information.
Should you have any questions, simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.
Objective
OSS Academy® courses are recognized by more Peace Officer Standards and Training boards and correctional associations than any other online training provider.
Our courses are designed by Subject Matter Experts who are nationally recognized and licensed instructors. Many of our experts testify in law enforcement, corrections, and security related defense cases throughout the U.S.
Our curriculum meets or exceeds state course objective requirements.
For more information, visit OSS - Law Enforcement Advisors® or OSS Academy® online or simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.
Additional Information
TCOLE Training, Proficiency Requirements, & Course Equivalents
For your convenience, OSS Academy® provides a TCOLE Course Equivalent Resource with embedded hyperlinks.
See also, our entire TCOLE Courses Listing.
Should you have any questions, simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.
Course Number
2120
Price (Shown in U.S. Dollars)
65.00
Overview
This is the Texas Commission on Law Enforcement (TCOLE) mandated Crisis Communications for Emergency Telecommunicators #2120 online training course offered for Texas Telecommunicators.
The Crisis Communications course is designed to provide additional information required to become a more proficient emergency telecommunicator. This course is one of the required courses for obtaining an Intermediate Certificate.
Today, approximately 85% of the U.S. is covered by a 9-1-1 system. It is estimated that 99% of the adults living in these covered regions are aware that they should dial “9-1-1” in the event of a crisis situation or medical emergency. Emergency telecommunicators (also referred to as “dispatchers”) are experiencing an ever-increasing volume of calls and many of those calls involving some type of critical incident. Various factors such as a rise in domestic violence and other troubling issues, “post 9/11”, higher public expectations, and more have caused this increase.
Please note, the entire course (including any applicable course parts), final exam(s), and course evaluation(s) must be completed in order to receive twenty-four (24) hours of course credit.
TCOLE Reporting
OSS Academy® typically reports 4 to 5 times each week [excluding U.S. Federal holidays]. We report your credit directly through TCLEDDS to the Texas Commission on Law Enforcement [TCOLE]. You should have already provided your full and correct name, TCOLE PID number, and other important information when registering for your account. If not, once logged in, go to Edit Profile to update your information.
Should you have any questions, simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.
Objective
OSS Academy® courses are recognized by more Peace Officer Standards and Training boards and correctional associations than any other online training provider.
Our courses are designed by Subject Matter Experts who are nationally recognized and licensed instructors. Many of our experts testify in law enforcement, corrections, and security related defense cases throughout the U.S.
Our curriculum meets or exceeds state course objective requirements.
For more information, visit OSS - Law Enforcement Advisors® or OSS Academy® online or simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.
Additional Information
TCOLE Training, Proficiency Requirements, & Course Equivalents
For your convenience, OSS Academy® provides a TCOLE Course Equivalent Resource with imbedded hyperlinks.
See also, our entire TCOLE Courses Listing.
Should you have any questions, simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.
Course Hours
24.00
Course Number
OSS-CCTCNW-PO
Price (Shown in U.S. Dollars)
65.00
Overview
This is an OSS Academy® Crisis Communications for Telecommunicators online training course offered for Peace Officers, Jailers, and Telecommunicators.
The Crisis Communications course is designed to provide additional information required to become a more proficient emergency telecommunicator. This course is one of the required courses for obtaining an Intermediate Certificate.
Today, approximately 85% of the U.S. is covered by a 9-1-1 system. It is estimated that 99% of the adults living in these covered regions are aware that they should dial “9-1-1” in the event of a crisis situation or medical emergency. Emergency telecommunicators (also referred to as “dispatchers”) are experiencing an ever-increasing volume of calls and many of those calls involving some type of critical incident. Various factors such as a rise in domestic violence and other troubling issues, “post 9/11”, higher public expectations, and more have caused this increase.
Please note, the entire course (including any applicable course parts), final exam(s), and course evaluation(s) must be completed in order to receive twenty-four (24) hours of course credit.
Note, this particular storefront listing is not the TCOLE accredited course. To purchase the TCOLE accredited Crisis Communications for Emergency Telecommunicators #2120 course, click here.
Objective
OSS Academy® courses are recognized by more Peace Officer Standards and Training boards and correctional associations than any other online training provider.
Our courses are designed by Subject Matter Experts who are nationally recognized and licensed instructors. Many of our experts testify in law enforcement, corrections, and security related defense cases throughout the U.S.
Our curriculum meets or exceeds state course objective requirements.
For more information, visit OSS - Law Enforcement Advisors® or OSS Academy® online or simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.
Additional Information
For your convenience, OSS Academy® provides our entire E-Learning Training Courses Listing.
Should you have any questions, simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.
Course Hours
24.00
Course Number
OSS-CIR-PO
Price (Shown in U.S. Dollars)
40.00
Overview
This is an OSS Academy® Crisis Intervention Response online training course offered for Peace Officers, Jailers, and Telecommunicators.
This course is designed to review and update the key crisis intervention concepts, techniques, and communication skills you may have received in training or practical street experience.
Responding officers have seen the need over the past several years to improve first responder skills regarding crisis intervention. In part this is due to the number and frequency of service calls where officers find victims, relatives, and offenders in an emotional or mind-altering induced crisis.
This course was created to provide first responders with an understanding of some of the types of crimes they will encounter in their communities as well as the process for their investigation. Our academy staff is especially grateful to the law enforcement and corrections professionals that contributed to the development of this important course.
Please note, the entire course, final exam(s), and course evaluation(s) must be completed in order to receive four (4) hours of course credit.
NOTE: This is not the CIT Update #3843 (TCOLE) course. No provider of training offers the #3843 course online. The #3843 course must be completed in an instructor-led format. You are important to us, if you are trying to locate the instructor-led course, contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.
Objective
OSS Academy® courses are recognized by more Peace Officer Standards and Training boards and correctional associations than any other online training provider.
Our courses are designed by Subject Matter Experts who are nationally recognized and licensed instructors. Many of our experts testify in law enforcement, corrections, and security related defense cases throughout the U.S.
Our curriculum meets or exceeds state course objective requirements.
For more information, visit OSS - Law Enforcement Advisors® or OSS Academy® online or simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.
Additional Information
For your convenience, OSS Academy® provides our entire E-Learning Training Courses Listing.
Should you have any questions, simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.
Course Hours
4.00
Course Number
77196
Price (Shown in U.S. Dollars)
15.00
Overview
This is a Texas Commission on Law Enforcement (TCOLE) elective Cultural Challenges Among Genders online training course offered for Texas Peace Officers, Jailers, and Telecommunicators.
Men and women literally live in parallel, but different, worlds.
-Deborah Tannon
The movement toward more egalitarian relationships between men and women has had a major impact on our cultural patterns of behavior, even though our society’s patriarchal view still has tremendous influence on gender perceptions and roles. For example, most all cultures treat boys and girls differently from birth. Because of this cultural diversity, the different genders tend to have different experiences, expectations, worldviews, and interests.
Awareness of gender diversities can help us understand why men and women often see things differently, and avert possible miscommunications as a result of these natural and societal differences.
Please note, the entire course final exam(s), and course evaluation(s) must be completed in order to receive one (1) hour of course credit.
TCOLE Reporting
OSS Academy® typically reports 4 to 5 times each week [excluding U.S. Federal holidays]. We report your credit directly through TCLEDDS to the Texas Commission on Law Enforcement [TCOLE]. You should have already provided your full and correct name, TCOLE PID number, and other important information when registering for your account. If not, once logged in, go to Edit Profile to update your information.
Should you have any questions, simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.
Objective
OSS Academy® courses are recognized by more Peace Officer Standards and Training boards and correctional associations than any other online training provider.
Our courses are designed by Subject Matter Experts who are nationally recognized and licensed instructors. Many of our experts testify in law enforcement, corrections, and security related defense cases throughout the U.S.
Our curriculum meets or exceeds state course objective requirements.
For more information, visit OSS - Law Enforcement Advisors® or OSS Academy® online or simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.
Additional Information
TCOLE Training, Proficiency Requirements, & Course Equivalents
For your convenience, OSS Academy® provides a TCOLE Course Equivalent Resource with imbedded hyperlinks.
See also, our entire TCOLE Courses Listing.
Should you have any questions, simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.
Course Hours
1.00
Course Number
77196
Price (Shown in U.S. Dollars)
15.00
Overview
This is a Texas Commission on Law Enforcement (TCOLE) elective Cultural Challenges Among Genders online training course offered for Texas Peace Officers, Jailers, and Telecommunicators.
Men and women literally live in parallel, but different, worlds.
-Deborah Tannon
The movement toward more egalitarian relationships between men and women has had a major impact on our cultural patterns of behavior, even though our society’s patriarchal view still has tremendous influence on gender perceptions and roles. For example, most all cultures treat boys and girls differently from birth. Because of this cultural diversity, the different genders tend to have different experiences, expectations, worldviews, and interests.
Awareness of gender diversities can help us understand why men and women often see things differently, and avert possible miscommunications as a result of these natural and societal differences.
Please note, the entire course final exam(s), and course evaluation(s) must be completed in order to receive one (1) hour of course credit.
TCOLE Reporting
OSS Academy® typically reports 4 to 5 times each week [excluding U.S. Federal holidays]. We report your credit directly through TCLEDDS to the Texas Commission on Law Enforcement [TCOLE]. You should have already provided your full and correct name, TCOLE PID number, and other important information when registering for your account. If not, once logged in, go to Edit Profile to update your information.
Should you have any questions, simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.
Objective
OSS Academy® courses are recognized by more Peace Officer Standards and Training boards and correctional associations than any other online training provider.
Our courses are designed by Subject Matter Experts who are nationally recognized and licensed instructors. Many of our experts testify in law enforcement, corrections, and security related defense cases throughout the U.S.
Our curriculum meets or exceeds state course objective requirements.
For more information, visit OSS - Law Enforcement Advisors® or OSS Academy® online or simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.
Additional Information
TCOLE Training, Proficiency Requirements, & Course Equivalents
For your convenience, OSS Academy® provides a TCOLE Course Equivalent Resource with embedded hyperlinks.
See also, our entire TCOLE Courses Listing.
Should you have any questions, simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.
Course Number
77197
Price (Shown in U.S. Dollars)
15.00
Overview
This is a Texas Commission on Law Enforcement (TCOLE) Cultural Challenges Among Generations online training course offered for Texas Peace Officers, Jailers, and Telecommunicators.
Every generation is influenced by the economic, political, and social events of their respective eras. From the Great Depression to the civil rights movement, from the inception of the television to advanced computer technologies, all have affected they way we work, play, and live. Understanding the differences among the generations can be helpful to officers.
A generation is a group of people within a society delineated by age boundaries. Researchers refer to this as a generational cohort, defining these as a set of peers, rather than a specific family generation. People in a cohort share similar experiences, values, and attitudes. These carry over from the formative years to work-related issues.
Please note, the entire course final exam(s), and course evaluation(s) must be completed in order to receive one (1) hour of course credit.
TCOLE Reporting
OSS Academy® typically reports 4 to 5 times each week [excluding U.S. Federal holidays]. We report your credit directly through TCLEDDS to the Texas Commission on Law Enforcement [TCOLE]. You should have already provided your full and correct name, TCOLE PID number, and other important information when registering for your account. If not, once logged in, go to Edit Profile to update your information.
Should you have any questions, simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.
Objective
OSS Academy® courses are recognized by more Peace Officer Standards and Training boards and correctional associations than any other online training provider.
Our courses are designed by Subject Matter Experts who are nationally recognized and licensed instructors. Many of our experts testify in law enforcement, corrections, and security related defense cases throughout the U.S.
Our curriculum meets or exceeds state course objective requirements.
For more information, visit OSS - Law Enforcement Advisors® or OSS Academy® online or simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.
Additional Information
TCOLE Training, Proficiency Requirements, & Course Equivalents
For your convenience, OSS Academy® provides a TCOLE Course Equivalent Resource with imbedded hyperlinks.
See also, our entire TCOLE Courses Listing.
Should you have any questions, simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.
Course Hours
1.00
Course Number
77197
Price (Shown in U.S. Dollars)
15.00
Overview
This is a Texas Commission on Law Enforcement (TCOLE) Cultural Challenges Among Generations online training course offered for Texas Peace Officers, Jailers, and Telecommunicators.
Every generation is influenced by the economic, political, and social events of their respective eras. From the Great Depression to the civil rights movement, from the inception of the television to advanced computer technologies, all have affected they way we work, play, and live. Understanding the differences among the generations can be helpful to officers.
A generation is a group of people within a society delineated by age boundaries. Researchers refer to this as a generational cohort, defining these as a set of peers, rather than a specific family generation. People in a cohort share similar experiences, values, and attitudes. These carry over from the formative years to work-related issues.
Please note, the entire course final exam(s), and course evaluation(s) must be completed in order to receive one (1) hour of course credit.
TCOLE Reporting
OSS Academy® typically reports 4 to 5 times each week [excluding U.S. Federal holidays]. We report your credit directly through TCLEDDS to the Texas Commission on Law Enforcement [TCOLE]. You should have already provided your full and correct name, TCOLE PID number, and other important information when registering for your account. If not, once logged in, go to Edit Profile to update your information.
Should you have any questions, simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.
Objective
OSS Academy® courses are recognized by more Peace Officer Standards and Training boards and correctional associations than any other online training provider.
Our courses are designed by Subject Matter Experts who are nationally recognized and licensed instructors. Many of our experts testify in law enforcement, corrections, and security related defense cases throughout the U.S.
Our curriculum meets or exceeds state course objective requirements.
For more information, visit OSS - Law Enforcement Advisors® or OSS Academy® online or simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.
Additional Information
TCOLE Training, Proficiency Requirements, & Course Equivalents
For your convenience, OSS Academy® provides a TCOLE Course Equivalent Resource with embedded hyperlinks.
See also, our entire TCOLE Courses Listing.
Should you have any questions, simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.
Course Number
77195
Price (Shown in U.S. Dollars)
20.00
Overview
This is a Texas Commission on Law Enforcement (TCOLE) elective Cultural Challenges for Law Enforcement online training course offered for Texas Peace Officers, Jailers, and Telecommunicators.
The demographic makeup in the United States has changed dramatically during our more than 230 year history, and is continuing to do so. Living and working in our society asks each of us to become increasingly aware of the challenges involved by acknowledging and valuing the unique contributions of co-workers, neighbors, and others we encounter through our daily lives and societal discourse.
Beyond diversities of race and gender lie a multitude of diverse backgrounds and perspectives. These diversities, or dimensions, are multifaceted, and are a direct result of an individual’s experiences combined with many factors.
Please note, the entire course final exam(s), and course evaluation(s) must be completed in order to receive two (2) hours of course credit.
TCOLE Reporting
OSS Academy® typically reports 4 to 5 times each week [excluding U.S. Federal holidays]. We report your credit directly through TCLEDDS to the Texas Commission on Law Enforcement [TCOLE]. You should have already provided your full and correct name, TCOLE PID number, and other important information when registering for your account. If not, once logged in, go to Edit Profile to update your information.
Should you have any questions, simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.
Objective
OSS Academy® courses are recognized by more Peace Officer Standards and Training boards and correctional associations than any other online training provider.
Our courses are designed by Subject Matter Experts who are nationally recognized and licensed instructors. Many of our experts testify in law enforcement, corrections, and security related defense cases throughout the U.S.
Our curriculum meets or exceeds state course objective requirements.
For more information, visit OSS - Law Enforcement Advisors® or OSS Academy® online or simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.
Additional Information
TCOLE Training, Proficiency Requirements, & Course Equivalents
For your convenience, OSS Academy® provides a TCOLE Course Equivalent Resource with imbedded hyperlinks.
See also, our entire TCOLE Courses Listing.
Should you have any questions, simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.
Course Hours
2.00
Course Number
77195
Price (Shown in U.S. Dollars)
20.00
Overview
This is a Texas Commission on Law Enforcement (TCOLE) Cultural Challenges for Law Enforcement online training course offered for Texas Peace Officers, Jailers, and Telecommunicators.
The demographic makeup in the United States has changed dramatically during our more than 230 year history, and is continuing to do so. Living and working in our society asks each of us to become increasingly aware of the challenges involved by acknowledging and valuing the unique contributions of co-workers, neighbors, and others we encounter through our daily lives and societal discourse.
Beyond diversities of race and gender lie a multitude of diverse backgrounds and perspectives. These diversities, or dimensions, are multifaceted, and are a direct result of an individual’s experiences combined with many factors.
Please note, the entire course final exam(s), and course evaluation(s) must be completed in order to receive two (2) hours of course credit.
TCOLE Reporting
OSS Academy® typically reports 4 to 5 times each week [excluding U.S. Federal holidays]. We report your credit directly through TCLEDDS to the Texas Commission on Law Enforcement [TCOLE]. You should have already provided your full and correct name, TCOLE PID number, and other important information when registering for your account. If not, once logged in, go to Edit Profile to update your information.
Should you have any questions, simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.
Objective
OSS Academy® courses are recognized by more Peace Officer Standards and Training boards and correctional associations than any other online training provider.
Our courses are designed by Subject Matter Experts who are nationally recognized and licensed instructors. Many of our experts testify in law enforcement, corrections, and security related defense cases throughout the U.S.
Our curriculum meets or exceeds state course objective requirements.
For more information, visit OSS - Law Enforcement Advisors® or OSS Academy® online or simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.
Additional Information
TCOLE Training, Proficiency Requirements, & Course Equivalents
For your convenience, OSS Academy® provides a TCOLE Course Equivalent Resource with imbedded hyperlinks.
See also, our entire TCOLE Courses Listing.
Should you have any questions, simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.