Crisis Communications #2120 for Emergency Telecommunicators (TCOLE) Package
Long Course Description

Course Number
2120
Price (Shown in U.S. Dollars)
65.00
Overview
This is the Texas Commission on Law Enforcement (TCOLE) mandated Crisis Communications for Emergency Telecommunicators #2120 online training course offered for Texas Telecommunicators.

The Crisis Communications course is designed to provide additional information required to become a more proficient emergency telecommunicator. This course is one of the required courses for obtaining an Intermediate Certificate.

Today, approximately 85% of the U.S. is covered by a 9-1-1 system. It is estimated that 99% of the adults living in these covered regions are aware that they should dial “9-1-1” in the event of a crisis situation or medical emergency. Emergency telecommunicators (also referred to as “dispatchers”) are experiencing an ever-increasing volume of calls and many of those calls involving some type of critical incident. Various factors such as a rise in domestic violence and other troubling issues, “post 9/11”, higher public expectations, and more have caused this increase.

Please note, the entire course (including any applicable course parts), final exam(s), and course evaluation(s) must be completed in order to receive twenty-four (24) hours of course credit.

TCOLE Reporting

OSS Academy® typically reports 4 to 5 times each week [excluding U.S. Federal holidays]. We report your credit directly through TCLEDDS to the Texas Commission on Law Enforcement [TCOLE]. You should have already provided your full and correct name, TCOLE PID number, and other important information when registering for your account. If not, once logged in, go to Edit Profile to update your information.

Should you have any questions, simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.

Objective
OSS Academy® courses are recognized by more Peace Officer Standards and Training boards and correctional associations than any other online training provider.

Our courses are designed by Subject Matter Experts who are nationally recognized and licensed instructors. Many of our experts testify in law enforcement, corrections, and security related defense cases throughout the U.S.

Our curriculum meets or exceeds state course objective requirements.

For more information, visit OSS - Law Enforcement Advisors® or OSS Academy® online or simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.

Additional Information

TCOLE Training, Proficiency Requirements, & Course Equivalents

For your convenience, OSS Academy® provides a TCOLE Course Equivalent Resource with embedded hyperlinks.

See also, our entire TCOLE Courses Listing.

Should you have any questions, simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.

Course Website Address
Cultural Challenges Among Genders (TCOLE)
Long Course Description

Course Number
77196
Price (Shown in U.S. Dollars)
15.00
Overview
This is a Texas Commission on Law Enforcement (TCOLE) elective Cultural Challenges Among Genders online training course offered for Texas Peace Officers, Jailers, and Telecommunicators.

Men and women literally live in parallel, but different, worlds.
-Deborah Tannon

The movement toward more egalitarian relationships between men and women has had a major impact on our cultural patterns of behavior, even though our society’s patriarchal view still has tremendous influence on gender perceptions and roles. For example, most all cultures treat boys and girls differently from birth. Because of this cultural diversity, the different genders tend to have different experiences, expectations, worldviews, and interests.

Awareness of gender diversities can help us understand why men and women often see things differently, and avert possible miscommunications as a result of these natural and societal differences.

Please note, the entire course final exam(s), and course evaluation(s) must be completed in order to receive one (1) hour of course credit.

TCOLE Reporting

OSS Academy® typically reports 4 to 5 times each week [excluding U.S. Federal holidays]. We report your credit directly through TCLEDDS to the Texas Commission on Law Enforcement [TCOLE]. You should have already provided your full and correct name, TCOLE PID number, and other important information when registering for your account. If not, once logged in, go to Edit Profile to update your information.

Should you have any questions, simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.

Objective
OSS Academy® courses are recognized by more Peace Officer Standards and Training boards and correctional associations than any other online training provider.

Our courses are designed by Subject Matter Experts who are nationally recognized and licensed instructors. Many of our experts testify in law enforcement, corrections, and security related defense cases throughout the U.S.

Our curriculum meets or exceeds state course objective requirements.

For more information, visit OSS - Law Enforcement Advisors® or OSS Academy® online or simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.

Additional Information

TCOLE Training, Proficiency Requirements, & Course Equivalents

For your convenience, OSS Academy® provides a TCOLE Course Equivalent Resource with embedded hyperlinks.

See also, our entire TCOLE Courses Listing.

Should you have any questions, simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.

Course Website Address
Cultural Challenges Among Generations (TCOLE)
Long Course Description

Course Number
77197
Price (Shown in U.S. Dollars)
15.00
Overview
This is a Texas Commission on Law Enforcement (TCOLE) Cultural Challenges Among Generations online training course offered for Texas Peace Officers, Jailers, and Telecommunicators.

Every generation is influenced by the economic, political, and social events of their respective eras. From the Great Depression to the civil rights movement, from the inception of the television to advanced computer technologies, all have affected they way we work, play, and live. Understanding the differences among the generations can be helpful to officers.

A generation is a group of people within a society delineated by age boundaries. Researchers refer to this as a generational cohort, defining these as a set of peers, rather than a specific family generation. People in a cohort share similar experiences, values, and attitudes. These carry over from the formative years to work-related issues.
Please note, the entire course final exam(s), and course evaluation(s) must be completed in order to receive one (1) hour of course credit.

TCOLE Reporting

OSS Academy® typically reports 4 to 5 times each week [excluding U.S. Federal holidays]. We report your credit directly through TCLEDDS to the Texas Commission on Law Enforcement [TCOLE]. You should have already provided your full and correct name, TCOLE PID number, and other important information when registering for your account. If not, once logged in, go to Edit Profile to update your information.

Should you have any questions, simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.

Objective
OSS Academy® courses are recognized by more Peace Officer Standards and Training boards and correctional associations than any other online training provider.

Our courses are designed by Subject Matter Experts who are nationally recognized and licensed instructors. Many of our experts testify in law enforcement, corrections, and security related defense cases throughout the U.S.

Our curriculum meets or exceeds state course objective requirements.

For more information, visit OSS - Law Enforcement Advisors® or OSS Academy® online or simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.

Additional Information

TCOLE Training, Proficiency Requirements, & Course Equivalents

For your convenience, OSS Academy® provides a TCOLE Course Equivalent Resource with embedded hyperlinks.

See also, our entire TCOLE Courses Listing.

Should you have any questions, simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.

Course Website Address
Cultural Challenges for Law Enforcement (TCOLE)
Long Course Description

Course Number
77195
Price (Shown in U.S. Dollars)
20.00
Overview
This is a Texas Commission on Law Enforcement (TCOLE) Cultural Challenges for Law Enforcement online training course offered for Texas Peace Officers, Jailers, and Telecommunicators.

The demographic makeup in the United States has changed dramatically during our more than 230 year history, and is continuing to do so. Living and working in our society asks each of us to become increasingly aware of the challenges involved by acknowledging and valuing the unique contributions of co-workers, neighbors, and others we encounter through our daily lives and societal discourse.

Beyond diversities of race and gender lie a multitude of diverse backgrounds and perspectives. These diversities, or dimensions, are multifaceted, and are a direct result of an individual’s experiences combined with many factors.

Please note, the entire course final exam(s), and course evaluation(s) must be completed in order to receive two (2) hours of course credit.

TCOLE Reporting

OSS Academy® typically reports 4 to 5 times each week [excluding U.S. Federal holidays]. We report your credit directly through TCLEDDS to the Texas Commission on Law Enforcement [TCOLE]. You should have already provided your full and correct name, TCOLE PID number, and other important information when registering for your account. If not, once logged in, go to Edit Profile to update your information.

Should you have any questions, simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.

Objective
OSS Academy® courses are recognized by more Peace Officer Standards and Training boards and correctional associations than any other online training provider.

Our courses are designed by Subject Matter Experts who are nationally recognized and licensed instructors. Many of our experts testify in law enforcement, corrections, and security related defense cases throughout the U.S.

Our curriculum meets or exceeds state course objective requirements.

For more information, visit OSS - Law Enforcement Advisors® or OSS Academy® online or simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.

Additional Information

TCOLE Training, Proficiency Requirements, & Course Equivalents

For your convenience, OSS Academy® provides a TCOLE Course Equivalent Resource with imbedded hyperlinks.

See also, our entire TCOLE Courses Listing.

Should you have any questions, simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.

Cultural Challenges in the Workplace (TCOLE)
Long Course Description

Course Number
77198
Price (Shown in U.S. Dollars)
15.00
Overview
This is a Texas Commission on Law Enforcement (TCOLE) Cultural Diversity in the Workplace online training course offered for Texas Peace Officers, Jailers, and Telecommunicators.

Diversity is a concept that focuses on a broader set of qualities than race and gender. It is a people issue, focusing on the differences and similarities that people bring to an occupational organization, such as law enforcement.

In the law enforcement workplace, valuing diversity means creating a workplace that respects and includes differences, unique contributions that individuals with varying differences can make, and working to create an environment that maximizes the potential of employees, while not diminishing accomplishment of the mission.

Please note, the entire course final exam(s), and course evaluation(s) must be completed in order to receive one (1) hour of course credit.

TCOLE Reporting

OSS Academy® typically reports 4 to 5 times each week [excluding U.S. Federal holidays]. We report your credit directly through TCLEDDS to the Texas Commission on Law Enforcement [TCOLE]. You should have already provided your full and correct name, TCOLE PID number, and other important information when registering for your account. If not, once logged in, go to Edit Profile to update your information.

Should you have any questions, simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.

Objective
OSS Academy® courses are recognized by more Peace Officer Standards and Training boards and correctional associations than any other online training provider.

Our courses are designed by Subject Matter Experts who are nationally recognized and licensed instructors. Many of our experts testify in law enforcement, corrections, and security related defense cases throughout the U.S.

Our curriculum meets or exceeds state course objective requirements.

For more information, visit OSS - Law Enforcement Advisors® or OSS Academy® online or simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.

Additional Information

TCOLE Training, Proficiency Requirements, & Course Equivalents

For your convenience, OSS Academy® provides a TCOLE Course Equivalent Resource with embedded hyperlinks.

See also, our entire TCOLE Courses Listing.

Should you have any questions, simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.

Course Website Address
Cultural Diversity #3939 (TCOLE) Package
Long Course Description

Course Number
3939
Price (Shown in U.S. Dollars)
25.00
Overview
This is the Texas Commission on Law Enforcement (TCOLE) mandated Cultural Diversity #3939 online training course for Texas Peace Officers, Jailers, and Telecommunicators.

The demographic makeup of our United States society has changed dramatically during our more than 230 year history, and is continuing to do so. Living and working in our society asks each of us to become increasingly aware of the challenges involved in this cultural evolution. The changes our society is experiencing go beyond the diversities of race and gender. Within each culture lies a multitude of diverse backgrounds and perspectives. These diversities, or dimensions, are multifaceted, and are a direct result of an individual’s experiences associated with many factors, to include: generational eras, social contacts, families and friendships, and the work environment.

Please note, the entire course, final exam(s), and course evaluation(s) must be completed in order to receive eight (8) hours of course credit.

TCOLE Reporting

OSS Academy® typically reports 4 to 5 times each week [excluding U.S. Federal holidays]. We report your credit directly through TCLEDDS to the Texas Commission on Law Enforcement [TCOLE]. You should have already provided your full and correct name, TCOLE PID number, and other important information when registering for your account. If not, once logged in, go to Edit Profile to update your information.

Should you have any questions, simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.

Objective
OSS Academy® courses are recognized by more Peace Officer Standards and Training boards and correctional associations than any other online training provider.

Our courses are designed by Subject Matter Experts who are nationally recognized and licensed instructors. Many of our experts testify in law enforcement, corrections, and security related defense cases throughout the U.S.

Our curriculum meets or exceeds state course objective requirements.

For more information, visit OSS - Law Enforcement Advisors® or OSS Academy® online or simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.

Additional Information

TCOLE Training, Proficiency Requirements, & Course Equivalents

Our Cultural Diversity #3939 (TCOLE) online training course is an approved course equivalent to:

Cultural Diversity TCOLE #394
DPS Cultural Diversity #39393
New Supervisors Course #3737 (TCOLE)
For your convenience, OSS Academy® provides a TCOLE Course Equivalent Resource with embedded hyperlinks.

See also, our entire TCOLE Courses Listing.

Should you have any questions, simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.

Course Website Address
De-Escalation of Force (TCOLE) Package
Long Course Description

Course Number
77263
Price (Shown in U.S. Dollars)
35.00
Overview
This is a Texas Commission on Law Enforcement (TCOLE) elective De-Escalation of Force course offered for Texas Peace Officers, Jailers, and Telecommunicators.

NOTE: This is not the De-escalation Techniques: Limiting the use of Force in Public Interaction #1849 (TCOLE) course. OSS Academy does not currently offer the #1849 course.

Experienced police officers know that de-escalation techniques are inherently abnormal for experienced peace officers, but they are for everyday people, too. How often do you use de-escalation techniques on your significant other when they are upset with you? Such efforts can go against our natural fight or flight reflexes.

Please note, the entire course (including any applicable course parts), final exam(s), and course evaluation(s) must be completed in order to receive four (4) hours of course credit.

TCOLE Reporting

OSS Academy® typically reports 4 to 5 times each week [excluding U.S. Federal holidays]. We report your credit directly through TCLEDDS to the Texas Commission on Law Enforcement [TCOLE]. You should have already provided your full and correct name, TCOLE PID number, and other important information when registering for your account. If not, once logged in, go to Edit Profile to update your information.

Should you have any questions, simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.

Objective
OSS Academy® courses are recognized by more Peace Officer Standards and Training boards and correctional associations than any other online training provider.

Our courses are designed by Subject Matter Experts who are nationally recognized and licensed instructors. Many of our experts testify in law enforcement, corrections, and security related defense cases throughout the U.S.

Our curriculum meets or exceeds state course objective requirements.

For more information, visit OSS - Law Enforcement Advisors® or OSS Academy® online or simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.

Additional Information

TCOLE Training, Proficiency Requirements, & Course Equivalents

For your convenience, OSS Academy® provides a TCOLE Course Equivalent Resource with imbedded hyperlinks.

See also, our entire TCOLE Courses Listing.

Should you have any questions, simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.

Course Website Address
Defensive & Distracted Driving for Law Enforcement (TCOLE)
Long Course Description

Course Number
77194
Price (Shown in U.S. Dollars)
25.00
Overview
This is a Texas Commission on Law Enforcement (TCOLE) elective Defensive & Distracted Driving for Law Enforcement online training course offered for Texas Peace Officers, Jailers, and Telecommunicators.

This course provides officers and staff with proactive knowledge and tactics applicable to everyday vehicle operations. The goal of this course is to reduce incidences of vehicular collisions, lives lost, time away from the job, losses resulting from damaged equipment, and ruined careers.

Please note, the entire course final exam(s), and course evaluation(s) must be completed in order to receive two (2) hours of course credit.

TCOLE Reporting
OSS Academy® typically reports 4 to 5 times each week [excluding U.S. Federal holidays]. We report your credit directly through TCLEDDS to the Texas Commission on Law Enforcement [TCOLE]. You should have already provided your full and correct name, TCOLE PID number, and other important information when registering for your account. If not, once logged in, go to Edit Profile to update your information.

Should you have any questions, simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.

Objective
OSS Academy® courses are recognized by more Peace Officer Standards and Training boards and correctional associations than any other online training provider.

Our courses are designed by Subject Matter Experts who are nationally recognized and licensed instructors. Many of our experts testify in law enforcement, corrections, and security related defense cases throughout the U.S.

Our curriculum meets or exceeds state course objective requirements.

For more information, visit OSS - Law Enforcement Advisors® or OSS Academy® online or simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.

Additional Information

TCOLE Training, Proficiency Requirements, & Course Equivalents

For your convenience, OSS Academy® provides a TCOLE Course Equivalent Resource with embedded hyperlinks.

See also, our entire TCOLE Courses Listing.

Should you have any questions, simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.

Course Website Address
Demonstration & Crowd Management Basics (TCOLE)
Long Course Description

Course Number
77215
Price (Shown in U.S. Dollars)
15.00
Overview
This is a Texas Commission on Law Enforcement (TCOLE) Demonstration & Crowd Management Basics online training course offered for Texas Peace Officers, Jailers, and Telecommunicators.

Protests against Wal-Mart in 2013 drew almost 30,000 demonstrators nationwide. In San Francisco protesters angered by the acquittal of George Zimmerman held largely peaceful demonstrations, but then erupted into breaking windows and starting small street fires. There were Occupy protests in almost every state, and these occurred in small towns, as well as large.
How prepared are you and your department to handle a demonstration or protest? What resources do you have available? How soon could you mobilize your forces? What policies, and subsequent training, should you have implemented prior to responding to a demonstration? These and many more questions are answered in this thought-provoking and informative training about how to prepare for and respond to a demonstration.

Please note, the entire course final exam(s), and course evaluation(s) must be completed in order to receive one (1) hour of course credit.

TCOLE Reporting

OSS Academy® typically reports 4 to 5 times each week [excluding U.S. Federal holidays]. We report your credit directly through TCLEDDS to the Texas Commission on Law Enforcement [TCOLE]. You should have already provided your full and correct name, TCOLE PID number, and other important information when registering for your account. If not, once logged in, go to Edit Profile to update your information.

Should you have any questions, simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.

Objective
OSS Academy® courses are recognized by more Peace Officer Standards and Training boards and correctional associations than any other online training provider.

Our courses are designed by Subject Matter Experts who are nationally recognized and licensed instructors. Many of our experts testify in law enforcement, corrections, and security related defense cases throughout the U.S.

Our curriculum meets or exceeds state course objective requirements.

For more information, visit OSS - Law Enforcement Advisors® or OSS Academy® online or simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.

Additional Information

TCOLE Training, Proficiency Requirements, & Course Equivalents

For your convenience, OSS Academy® provides a TCOLE Course Equivalent Resource with embedded hyperlinks.

See also, our entire TCOLE Courses Listing.

Should you have any questions, simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.

Course Website Address
Domestic Violence Response (TCOLE)
Long Course Description

Course Number
77106
Price (Shown in U.S. Dollars)
15.00
Overview
This is a Texas Commission on Law Enforcement (TCOLE) elective Domestic Violence Response online training course offered for Texas Peace Officers, Jailers, and Telecommunicators.

The goal of this course is to assist officers in responding professionally to dangerous and often unpredictable domestic situations. It is designed to give officers the tools to lessen the severity and frequency of domestic abuse whenever possible, utilizing community resources that are already in place in conjunction with direct law enforcement intervention.
Please note, the entire course final exam(s), and course evaluation(s) must be completed in order to receive one (1) hour of course credit.

TCOLE Reporting
OSS Academy® typically reports 4 to 5 times each week [excluding U.S. Federal holidays]. We report your credit directly through TCLEDDS to the Texas Commission on Law Enforcement [TCOLE]. You should have already provided your full and correct name, TCOLE PID number, and other important information when registering for your account. If not, once logged in, go to Edit Profile to update your information.

Should you have any questions, simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.

Objective
OSS Academy® courses are recognized by more Peace Officer Standards and Training boards and correctional associations than any other online training provider.

Our courses are designed by Subject Matter Experts who are nationally recognized and licensed instructors. Many of our experts testify in law enforcement, corrections, and security related defense cases throughout the U.S.

Our curriculum meets or exceeds state course objective requirements.

For more information, visit OSS - Law Enforcement Advisors® or OSS Academy® online or simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.

Additional Information

TCOLE Training, Proficiency Requirements, & Course Equivalents

For your convenience, OSS Academy® provides a TCOLE Course Equivalent Resource with embedded hyperlinks.

See also, our entire TCOLE Courses Listing.

Should you have any questions, simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.

Course Website Address